Here we have gathered the most common questions our colleagues at customer service are getting right now.
If you can not find the answer to your question, please feel free to contact us via Contact Us form here
Here we have gathered the most common questions our colleagues at customer service are getting right now.
If you can not find the answer to your question, please feel free to contact us via Contact Us form here
contact_support Customer Service Hours over the Holidays
contact_support Delivery questions
From the moment your order leaves our warehouse (usually within 24 hours), estimated shipping times are 1 to 5 business days, depending on the destination and shipping option. For more detailed info on shipping times, you can click here. If your parcel isn’t with you by the end of the estimated delivery times, please contact our customer support team for further assistance.
It depends on which shipping alternative you choose when placing your order. Read more about different shipping alternatives here. If you have a customer account, you can check the status of your order from the moment you place it until it leaves our warehouse in your account information.
contact_support Payment Questions
contact_support Return & Reclamation Questions
contact_support Nicotine Pouches questions
Another difference is that Nicotine pouches usually come in an all-white format, so they do not stain your teeth like snus may do.
Click here to read more about the differences between Snus and Nicotine Pouches
Click here to read more about nicotine strengths of nicotine pouches
Click here to learn more if it's safe to swallow nicotine pouches
Click here to read more about how to use nicotine pouches
contact_supportHow long do Nicotine Pouches last?
Click here to learn more about how long nicotine pouches last.
You can also contact us at support@nicokick.com