To place an order with us you have to be 18 years or older.
*The minimum age requirements for nicotine use at your location might vary, please check with your local authorities.
We have an age verification for our customers at the checkout. If you’re unable to complete the age verification, please contact customer support. If you are not a citizen of the country you are living in, the age verification might not work. If so, please send a message to our customer support with a picture of your valid identification.
You verify your age by first entering the address you are registered at. Then choose the month you were born, and last enter the year. So for example if you were born in January 1975, you choose jan, and write 1975.
The verification only works automatically on the address you are registered at. You can therefore not place an order to your work address or any other address than the one you are registered at. If you have moved recently and your new address hasn't been registered yet, the age verification might not work, and it can be because you are still registered at your old address.
In some US states you have to be over 21 in order to sign for your package when it arrives. The age to buy nicotine products is 18 and that is what we comply with. Please check locally for more information on the age regulations in your state before your order. If your local customs broker refuses to release the package to you due to local age regulations there is unfortunately nothing we can do.
US customers - You have to be a US citizen in order to verify your age on the website. The system checks through a site that pulls their information from the US government. So if the verification fails when you're a US citizen can we not manually approve your order I'm afraid.
If you're not a US citizen and have a foreign identification, please send us a picture of the ID and we will manually verify your age.